To be eligible for the Certificate degree program at ARZOO Travel Training Institute in Mumbai, candidates must have completed their 10+2 education from a recognized board or university. Additionally, applicants should have a keen interest in the travel and tourism industry, excellent communication skills, and a passion for customer service. Prior experience in the field is not mandatory but will be considered a plus. Students must also demonstrate a willingness to learn and adapt to the dynamic nature of the travel industry. Overall, the program seeks individuals who are dedicated, motivated, and eager to pursue a career in the exciting world of travel and tourism.